CUSTOMER SERVICE REPRESENTATIVE
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
General Summary
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:
• Plexiglass guards at cash registers.
• Associates conduct home health screenings two hours prior to their shift.
• Managers conduct in-store health screenings of each associate prior to shift.
• Cleaning protocols that include hand sanitizer and supplies to clean throughout the day.
• Social Distancing by maintaining at least six feet between yourself and shoppers.
• Face masks and gloves for Associates to wear during their shifts.
Dollar Tree and Family Dollar are Equal Opportunity employers.
Get notified for similar jobs
Failure!
Get tailored job recommendations based on your interests.
Profile recommendations
Similar Jobs
-
CUSTOMER SERVICE REPRESENTATIVE
Location 112 COMMONWEALTH AVE, Corbin, Kentucky, 40701 Job Id 212115BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 120 S WILLOW AVE, Cookeville, Tennessee, 38501 Job Id 211640BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 5812 MADISON RD, Cincinnati, Ohio, 45227 Job Id 210725BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 1407 W JACKSON BLVD, Jonesborough, Tennessee, 37659 Job Id 208946BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 3021 TEAYS VALLEY RD, Hurricane, West Virginia, 25526 Job Id 229379BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 113 ROCHESTER HWY, Seneca, South Carolina, 29672 Job Id 212443BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 2119 N POST RD, Indianapolis, Indiana, 46219 Job Id 211944BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 5404 COVINGTON HWY STE B, Decatur, Georgia, 30035 Job Id 211399BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 3412 CLAIRMONT RD NE #16, Atlanta, Georgia, 30319 Job Id 214938BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
Jobseekers Also Viewed
-
SALES FLOOR ASSOCIATE
Location 7806 TELEGRAPH RD, Ventura, California, 93004 Job Id 141428BR
Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties. Assist in the merchandising of the store. Fully cross-trained to assist with ca...
-
SALES FLOOR ASSOCIATE
Location 100 HIGHLANDS SQUARE DR, Hendersonville, North Carolina, 28792 Job Id 139400BR
Store Dollar TreeDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position• Responsible
-
SALES FLOOR ASSOCIATE
Location 4738 TELEPHONE ROAD, Ventura, California, 93003 Job Id 136165BR
Store Dollar TreeDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position• Responsible
-
STORE MANAGER
Location 215 E Center St, Lake City, Minnesota, 55041 Job Id 683416BR
Family Dollar Store Managers provide leadership, sales management and customer service in all aspect of managing a Family Dollar store. Drive results of business operations. Asset Management. Skills &...
-
SALES FLOOR ASSOCIATE
Location 1930 SR 60 E, Valrico, Florida, 33594 Job Id 178126BR
Store Dollar TreeDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position• Responsible