
CUSTOMER SERVICE REPRESENTATIVE
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
General Summary
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:
• Plexiglass guards at cash registers.
• Associates conduct home health screenings two hours prior to their shift.
• Managers conduct in-store health screenings of each associate prior to shift.
• Cleaning protocols that include hand sanitizer and supplies to clean throughout the day.
• Social Distancing by maintaining at least six feet between yourself and shoppers.
• Face masks and gloves for Associates to wear during their shifts.
Dollar Tree and Family Dollar are Equal Opportunity employers.
Get notified for similar jobs
Failure!
Get tailored job recommendations based on your interests.

Profile recommendations
Similar Jobs
-
CUSTOMER SERVICE REPRESENTATIVE
Location 511 E MAIN ST, Bedford, Virginia, 24523 Job Id 209781BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 1407 W JACKSON BLVD, Jonesborough, Tennessee, 37659 Job Id 208946BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 112 COMMONWEALTH AVE, Corbin, Kentucky, 40701 Job Id 212115BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 5812 MADISON RD, Cincinnati, Ohio, 45227 Job Id 210725BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 108 HIGHWAY 29 S, China Grove, North Carolina, 28023 Job Id 212674BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 2110 COLUMBUS RD NE, Canton, Ohio, 44705 Job Id 211703BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 6320 SHAKESPEARE ST, Pittsburgh, Pennsylvania, 15206 Job Id 211211BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 12145 S PRESTON HWY, Lebanon Junction, Kentucky, 40150 Job Id 213557BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 180 W. NORTHERN AVE., Lima, Ohio, 45801 Job Id 211840BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
Jobseekers Also Viewed
-
CUSTOMER SERVICE REPRESENTATIVE
Location 101 RAILROAD ST, Bedford, Pennsylvania, 15522 Job Id 211763BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 2 N BALTIMORE AVE, Mount Holly Spring, Pennsylvania, 17065 Job Id 208373BR
Store Family DollarFamily Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar
-
CUSTOMER SERVICE REPRESENTATIVE
Location 6890 CAROL PLANTATION ROAD, Theodore, Alabama, 36582 Job Id 241294BR
Store Family DollarFamily Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar
-
SALES FLOOR ASSOCIATE
Location 1707 N MAIN STREET, Rushville, Indiana, 46173 Job Id 138613BR
Store Dollar TreeDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position• Responsible
-
CUSTOMER SERVICE REPRESENTATIVE
Location 800 N MITCHELL ST, Cadillac, Michigan, 49601 Job Id 210906BR
Store Family DollarFamily Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar