
CUSTOMER SERVICE REPRESENTATIVE
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
General Summary
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:
• Plexiglass guards at cash registers.
• Associates conduct home health screenings two hours prior to their shift.
• Managers conduct in-store health screenings of each associate prior to shift.
• Cleaning protocols that include hand sanitizer and supplies to clean throughout the day.
• Social Distancing by maintaining at least six feet between yourself and shoppers.
• Face masks and gloves for Associates to wear during their shifts.
Dollar Tree and Family Dollar are Equal Opportunity employers.
Get notified for similar jobs
Failure!
Get tailored job recommendations based on your interests.

Profile recommendations
Similar Jobs
-
CUSTOMER SERVICE REPRESENTATIVE
Location 1005 W 4TH ST STE 1009, Wilmington, Delaware, 19805 Job Id 210813BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 35524 HUDSON WAY, Rehoboth Beach, Delaware, 19971 Job Id 211483BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 978 N COLONY RD, Wallingford, Connecticut, 06492 Job Id 212563BR $14.00 - 14.50
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location LANCASTER SQUARE-428 N MAIN, Kilmarnock, Virginia, 22482 Job Id 210489BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 224 CABOT ST, Beverly, Massachusetts, 01915 Job Id 212642BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 11 MARKET ST, Ipswich, Massachusetts, 01938 Job Id 212550BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 6320 SHAKESPEARE ST, Pittsburgh, Pennsylvania, 15206 Job Id 211211BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 2116 NEW BERN AVE, Raleigh, North Carolina, 27610 Job Id 214942BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 511 E MAIN ST, Bedford, Virginia, 24523 Job Id 209781BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
Jobseekers Also Viewed
-
CUSTOMER SERVICE REPRESENTATIVE
Location 525 US HWY 46, Belvidere, New Jersey, 07823 Job Id 211994BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
SALES FLOOR ASSOCIATE
Location 181 HOWARD BLVD, Mt Arlington, New Jersey, 07856 Job Id 138104BR
Store Dollar TreeDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position• Responsible
-
CUSTOMER SERVICE REPRESENTATIVE
Location 303 E KANSAS AVE, Greensburg, Kansas, 67054 Job Id 208321BR
Store Family DollarFamily Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar
-
CUSTOMER SERVICE REPRESENTATIVE
Location 102 S Louisiana, Plain Dealing, Louisiana, 71064 Job Id 351534BR
Store Family DollarFamily Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar
-
SALES FLOOR ASSOCIATE
Location 3875 GRANDVIEW DR, Simpsonville, South Carolina, 29680 Job Id 135585BR
Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties. Fully cross-trained to assist with cash register operations, customer service a...