
CUSTOMER SERVICE REPRESENTATIVE
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
General Summary
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Dollar Tree and Family Dollar are Equal Opportunity employers.
Get notified for similar jobs
Failure!
Get tailored job recommendations based on your interests.

Profile recommendations

Similar Jobs
Jobseekers Also Viewed
-
SALES FLOOR ASSOCIATE
Location 2935 WEST 159TH STREET, Markham, Illinois, 60428 Job Id 198578BR
Store Dollar TreeDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position• Responsible
-
SALES FLOOR ASSOCIATE
Location 15901 WOOD STREET, Harvey, Illinois, 60426 Job Id 136841BR
Store Dollar TreeDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position• Responsible
-
ASSISTANT STORE MANAGER
Location 806 University Pkwy, University Park, Illinois, 60484 Job Id 683220BR
As a Family Dollar Assistant Store Manager you will be responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the...
-
SALES FLOOR ASSOCIATE
Location 1105 5TH AVE, Hammond, Indiana, 46320 Job Id 140460BR
Store Dollar TreeDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position• Responsible
-
SALES FLOOR ASSOCIATE
Location 14800 S PULASKI RD, Midlothian, Illinois, 60445 Job Id 137306BR
Store Dollar TreeDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position• Responsible