CUSTOMER SERVICE REPRESENTATIVE
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
General Summary
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Dollar Tree and Family Dollar are Equal Opportunity employers.
Get notified for similar jobs
Failure!
Get tailored job recommendations based on your interests.
Profile recommendations
Similar Jobs
Jobseekers Also Viewed
-
SALES FLOOR ASSOCIATE
Location 229 DOWLEN RD, Beaumont, Texas, 77706 Job Id 138736BR
Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties. Fully cross-trained to assist with cash register operations, customer service a...
-
SALES FLOOR ASSOCIATE
Location 134 GATEWAY ST, Beaumont, Texas, 77701 Job Id 134981BR
Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties. Fully cross-trained to assist with cash register operations, customer service a...
-
STORE MANAGER
Location 1390 College St, Beaumont, Texas, 77701 Job Id 691006BR
Family Dollar Store Managers provide leadership, sales management and customer service in all aspect of managing a Family Dollar store. Drive results of business operations. Asset Management. Skills &...
-
SALES FLOOR ASSOCIATE
Location 409 WINDWARD DRIVE, Newton, Kansas, 67114 Job Id 134487BR
Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties. Fully cross-trained to assist with cash register operations, customer service a...
-
SALES FLOOR ASSOCIATE
Location 1020 4TH STREET NE, Byron, Minnesota, 55920 Job Id 628891BR
Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties. Assist in the merchandising of the store. Fully cross-trained to assist with ca...