CUSTOMER SERVICE REPRESENTATIVE
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
General Summary
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:
• Plexiglass guards at cash registers.
• Associates conduct home health screenings two hours prior to their shift.
• Managers conduct in-store health screenings of each associate prior to shift.
• Cleaning protocols that include hand sanitizer and supplies to clean throughout the day.
• Social Distancing by maintaining at least six feet between yourself and shoppers.
• Face masks and gloves for Associates to wear during their shifts.
Dollar Tree and Family Dollar are Equal Opportunity employers.
Get notified for similar jobs
Failure!
Get tailored job recommendations based on your interests.
Profile recommendations
Similar Jobs
-
CUSTOMER SERVICE REPRESENTATIVE
Location 1013 MARKET ST, Wilmington, North Carolina, 28401 Job Id 212838BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 2616 CASTLE HAYNE RD, Wilmington, North Carolina, 28401 Job Id 208882BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 200 W WILMINGTON ST, Burgaw, North Carolina, 28425 Job Id 212570BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 14566 HIGHWAY 17 N, Hampstead, North Carolina, 28443 Job Id 215183BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 710 QUEENS CREEK RD, Hubert, North Carolina, 28539 Job Id 208970BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 296 WESTERN BLVD, Jacksonville, North Carolina, 28546 Job Id 213879BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 2100 BURGAW HWY, Jacksonville, North Carolina, 28540 Job Id 214151BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a clean,...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 1122 OLD MAPLEHURST, Jacksonville, North Carolina, 28540 Job Id 211904BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 1419 N MARINE BLVD, Jacksonville, North Carolina, 28540 Job Id 209925BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
-
CUSTOMER SERVICE REPRESENTATIVE
Location 4634 GUM BRANCH RAOD, Jacksonville, North Carolina, 28540 Job Id 208401BR
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Assists in maintaining a...
Jobseekers Also Viewed
-
CUSTOMER SERVICE REPRESENTATIVE
Location 14566 HIGHWAY 17 N, Hampstead, North Carolina, 28443 Job Id 215183BR
Store Family DollarFamily Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar
-
ASSISTANT STORE MANAGER PT
Location 2393 Spring Road Se, Smyrna, Georgia, 30080 Job Id 690643BR
As a Family Dollar Assistant Store Manager you will be responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the...
-
SALES FLOOR ASSOCIATE
Location 23395 SUSSEX HWY, Seaford, Delaware, 19973 Job Id 133940BR
Store Dollar TreeDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position• Responsible
-
CUSTOMER SERVICE REPRESENTATIVE
Location 3045 N HASTINGS WAY, Eau Claire, Wisconsin, 54703 Job Id 214439BR
Store Family DollarFamily Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar
-
SALES FLOOR ASSOCIATE
Location 950 E MICHIGAN AVE, Saline, Michigan, 48176 Job Id 140149BR
Store Dollar TreeDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position• Responsible